Relay turns WhatsApp and Instagram property inquiries into booked viewings automatically. It checks availability, answers common questions, redirects demand on unavailable stock to similar available properties, and books viewing requests for your team.
Property search has moved to WhatsApp and Instagram, but the workflow behind it has not. Agents inherit repetitive questions in an already crowded inbox. Turn Relay on and turn first-response chaos into booked viewings automatically.
Is this still available?
Can I view tomorrow?
Are pets allowed?
Is it furnished?
Any similar units nearby?
Can I move in this month?
Is water included?
Is fibre included?
RESPONSE COVERAGE
Relay keeps enquiries moving immediately, even after hours, between meetings, or during busy showing windows.
Clients see WhatsApp and Instagram, your team gets the workflow behind it.
PROPERTY INTELLIGENCE
Relay uses your property data to identify the listing, check availability, and answer from approved details.
If a property is unavailable, Relay uses your property data to retain the lead with similar stock.
VIEWING COORDINATION
Relay offers available viewing times, confirms a slot, and books it into the estate agent's calendar.
Agents get the booking alert, calendar update, enquiry summary, and conversation context.
Relay receives the WhatsApp or Instagram enquiry, identifies the requested property, and captures the lead attached to the right listing context.
Relay answers from approved property details, or redirects enquiries on unavailable stock to similar available properties before intent cools.
Relay offers available times, confirms a workable slot, and books the viewing into the shared calendar.
The team receives the booking alert, calendar event, lead summary, property context, and conversation trail.
Relay follows the first-response path from start to finish: capture the enquiry, check the property, answer or match the lead, book the viewing, and update your team.
Relay follows the first-response path from start to finish: capture the enquiry, check the property, answer or match the lead, book the viewing, and update your team.
Relay receives the WhatsApp or Instagram enquiry, identifies the requested property, and captures the lead attached to the right listing context.
Relay answers from approved property details, or redirects enquiries on unavailable stock to similar available properties before intent cools.
Relay offers available times, confirms a workable slot, and books the viewing into the shared calendar.
The team receives the booking alert, calendar event, lead summary, property context, and conversation trail.
Choose text or voice, then pick a listing below. Relay will start the demo as if a buyer or renter has just asked about the property. Ask questions, then book a viewing.
Choose text or voice, then pick a listing below. Relay will start the demo as if a buyer or renter has just asked about the property. Ask questions, then book a viewing.
Tell us about your team and we’ll show you how Relay can support your inquiry, viewing, and application workflow.
Tell us about your team and we’ll show you how Relay can support your inquiry, viewing, and application workflow.