Relay builds and operates AI agents around your workflows, from customer-facing conversations to internal team support.
Relay connects the conversations, tools, and operating context around your team so each AI agent can act inside the way your real-estate business already runs.
Relay builds AI agents around the real workflows property teams already run: enquiries, bookings, applications, handovers, and the follow-up work that keeps deals moving.
Handles inbound volume, qualifies real demand, and retains no-match opportunities in WhatsApp.
Manages agent and occupant availability, offers the right slots, and locks in the lead without adding admin.
Sends applications, checks returns, and follows up on missing items while the deal stays live.
Faster response. Less admin. More viewing momentum.
21×
Responding within 60 seconds dramatically increases the likelihood of a qualified outcome.
<60sec
Average time to engage every new enquiry.
24/7
Never miss an enquiry, day or night.
86%
AI concierge users report higher communication satisfaction.
70–80%
Routine document and admin workflows can move automatically, with exceptions routed to your team.
We start by understanding the workflow, then build, test, and operationalise the right agent system with you. Each stage reduces risk, proves value, and moves the workflow closer to a reliable production rollout.
We map the current workflow, surface friction points, and identify where an agent can create the most value.
We design and build a focused Relay prototype around one high-value workflow so the team can see the system in action.
We test the workflow in a controlled live setting, validate the handoffs, and refine the agent around real usage.
Once the workflow is proven, we harden the system for day-to-day use with the right integrations, controls, and operating structure.
Relay stays involved after launch with support, optimisation, and ongoing workflow management as the operation evolves.
Tell us about your team and we’ll show you how Relay can support your inquiry, viewing, and application workflow.
Tell us about your team and we’ll show you how Relay can support your inquiry, viewing, and application workflow.